Reviews Of IronHorse VetCare

All doctors and nurses are caring and excellent. Dr. Tseng was the first to point out the problem and referred us to the right specialist, even though our beloved Teddy didn't survive, we appreciate Dr. Tseng and his team the most.

Our dog had significant knee damage and required a TPLO surgery. Dr Wignall did such a great job on the surgery. She recovered so quickly and to this day runs on it on full power with out any problems. Cant say enough for how thankful we are for his skills. Our dog gained a new lease on life because of him and his team.

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Took my boy in for surgery on March 24th. He had surgery the next day which went excellent, my little kitty boy is back on his feet after his FHO surgery. The front desk staff was good as well, although my interaction was very minimal with them because they don't allow anyone to spend much time in the lobby, just saw them when I dropped off my boy and every interaction after that was entirely inside my car in the parking lot with the masks on. All the interaction was over the phone with all the doctors and they were all very polite and informative. At times when I would get worried and needed to hear how he was doing, I 'd call and they always gave me an update on him - no matter what time of the day it was. There was only one tech that I talked to that sort of gave me the impression that she could care less if I lived 3.5hrs away, when I had called for them to refill a prescription for pain medication that had run out a week after the surgery, she said that I'd have to come in to the clinic to pick up refills because the medication was a controlled substance. Although throughout the entire process, every person that I had spoken to from the IronHorse facility had told me that I can take care of all that with my primary care vet nearby. When I had mentioned that to her, she said okay, I can try to call them but I don't know how they'd feel about that (as in refiling a prescription for a narcotic). Mind you, hers was a valid concern, she just seemed to not be informed that in our situation, the doctors at IronHorse and my primary care facility had an agreement to deliver all follow up care nearby due to my scenario with locality. In any case, she respected my request and she had called them and my local vet was able to fill the prescription without any concerns. I took my boy in for a follow up two weeks later and his primary care vet was very impressed with how well his recovery was going. All I can say is that this little guy is our youngest child, we love him and would do anything to help him and we would not have been able to get him to where he is today if it wasn't for the outstanding work that the veterinary staff at IronHorse did in the care and treatment that they delivered for our boy.