The staff at Iron Horse Vet Care were friendly and knowledgeable. They were able to explain my pup's situation and gave me many options to move forward with care. They didn't pressure me to spend money on procedures that were not necessary right away and I felt like they wanted to really find the root cause of my pup's pain. They called me often to give me updates (he was there for 3~ days) and never seemed annoyed when I called in for updates. One of the staff at front desk even told me she spent some time on her lunch with my dog to keep him company! I honestly never want to have to go to an emergency vet again, but if I do, I know that my dogs are in good hands here.