IronHorse VetCare |7660 Amador Valley Blvd EDublinCA94568 | (925) 556-1234
407
Our Reviews
4.8
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IronHorse VetCare
7660 Amador Valley Blvd E
DublinCA 94568
 (925) 556-1234

Reviews Of IronHorse VetCare

4.8 407 Reviews
No Name
No Name
Apr 17, 2022

Took my boy in for surgery on March 24th. He had surgery the next day which went excellent, my little kitty boy is back on his feet after his FHO surgery. The front desk staff was good as well, although my interaction was very minimal with them because they don't allow anyone to spend much time in the lobby, just saw them when I dropped off my boy and every interaction after that was entirely inside my car in the parking lot with the masks on. All the interaction was over the phone with all the doctors and they were all very polite and informative. At times when I would get worried and needed to hear how he was doing, I 'd call and they always gave me an update on him - no matter what time of the day it was. There was only one tech that I talked to that sort of gave me the impression that she could care less if I lived 3.5hrs away, when I had called for them to refill a prescription for pain medication that had run out a week after the surgery, she said that I'd have to come in to the clinic to pick up refills because the medication was a controlled substance. Although throughout the entire process, every person that I had spoken to from the IronHorse facility had told me that I can take care of all that with my primary care vet nearby. When I had mentioned that to her, she said okay, I can try to call them but I don't know how they'd feel about that (as in refiling a prescription for a narcotic). Mind you, hers was a valid concern, she just seemed to not be informed that in our situation, the doctors at IronHorse and my primary care facility had an agreement to deliver all follow up care nearby due to my scenario with locality. In any case, she respected my request and she had called them and my local vet was able to fill the prescription without any concerns. I took my boy in for a follow up two weeks later and his primary care vet was very impressed with how well his recovery was going. All I can say is that this little guy is our youngest child, we love him and would do anything to help him and we would not have been able to get him to where he is today if it wasn't for the outstanding work that the veterinary staff at IronHorse did in the care and treatment that they delivered for our boy.

David Saldivar
David Saldivar
Apr 09, 2022

Carolyn Maxwell
Carolyn Maxwell
Mar 08, 2022

Our 3-year old cat, Brody, wasn’t feeling well so we took him to our vet who diagnosed him with a respiratory infection. He gave him steroids and antibiotics and sent him home. After four days, he wasn’t improving. In fact, he was getting worse and started to have trouble breathing. We were unable to get him into our vet and so we decided to visit this emergency center for his immediate care. The care and concern we received for Brody was amazing! The vets talked to us for as long as we wanted and answered any questions we had about his health and his care. The front desk was amazing as was the billing department. I can’t say enough good things about this facility and will definitely use them again if we need to in the future. I am hoping we don’t, but we do have five cats so that is a possibility. I would highly recommend Ironhorse to anyone needing emergency services, or answers to unknown health issues. They took great care of our boy and remained in contact at every turn.

Francesca Castillo
Francesca Castillo
Feb 28, 2022

After my 7 month old kitten had a leg amputation surgery at my local vet, I had to take her to Ironhorse to treat an infection that developed in her incision site due to lack of proper care/advice at the beginning. Even though it was midnight on a Saturday, I still received such good care from all of the staff that was there. My kitten ended up staying at Ironhorse for four more days. I received two calls each day with updates about her and felt comfortable to ask any questions I had. The entire staff had a part in putting me at ease and helping me feel that my kitten was in the best hands. I highly recommend Ironhorse for emergency needs.

Sara Rusche
Sara Rusche
Feb 25, 2022

Friendly, professional and knowledgeable.

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